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Logging in to the Publix website: Some login issues on the Publix website may be related to the cookies and cache saved on your computer. To delete these items, locate them in your internet settings, delete them, and then try logging in again.
Note: If your computer auto-fills the password field, be sure to delete it and enter your password manually to ensure correctness.

Logging in to the Publix app: If you’re having an issue logging into your account on the Publix app, we first recommend that you ensure the app is updated to its most recent version. Some login issues can also be resolved by completing the following steps.

  1. Uninstall the app.
  2. Restart your phone.
  3. Reinstall the Publix app.
  4. Type in your email address and password manually.

Resetting your Password: To reset your Club Publix password, click Forgot password? and follow the on-screen instructions.

  1. To update your account information, such as phone number and payment method, first log in to your profile.
  2. After logging in:
    • If you're using the Publix website, click your name located in the top right corner of the screen;
    • If you're using the mobile Publix website, tap the menu in the top left of the screen then tap your name;
    • If you're using the Publix app, tap the menu in the top left of the screen then tap Profile.
  3. Once in your profile, you'll be able to click the appropriate section and change the desired information.

Note: If you’re changing the phone number on your account, please be advised that any saved payment methods will need to be revalidated.

Please log in to your Club Publix account to view and verify that your contact information is up to date. If the phone number in your profile is outdated or incorrect, please update it in order to continue using digital coupons and receiving e-receipts.

If the phone number is accurate in your account, ensure the phone number is correctly entered at checkout, and the entry button on the key pad is pressed to confirm the entry. Upon successful entry, a CUSTOMER ID ACCEPTED message will display on the register screen. Cashiers may also assist in entering the phone number.

To print your shopping list from the Publix website, click the three dots in the top-right corner of your list, then choose Print.

If using the Publix app, tap List, then tap the three dots in the top right of your list and select Share List. From there, you can either email your list to yourself then print directly from your email inbox, or share to your printer through Bluetooth connection.

Desktop

Publix.com supports the following browsers on desktops:

  • Apple Safari (latest version)
  • Google Chrome (latest version)
  • Microsoft Edge

Tablet

Publix.com supports the following browsers on tablets:

  • Apple Safari (latest version, plus one prior)

Mobile

Publix.com, our mobile site, and applications support the following browsers on mobile devices:

  • Apple Safari (latest version, plus one prior)
  • Google Chrome (latest version)

If you're experiencing problems with an unsupported browser, please update your browser to use Publix.com to its fullest potential.

To update your communication preferences, log in to your Club Publix account at Publix.com, and update your communication preferences in your profile.