Publix offers delivery and curbside pickup service in select areas across the Southeast! Find out more.
Visit publix.com/shop, choose delivery or curbside pickup, then follow the steps to either log into your account or create an account.
Prices for individual items are indicated on the website. Visit publix.com/shop for delivery and membership fees.
The increased price covers the costs of Instacart providing the overall service including shopping for the order. Publix is not attempting to profit from this service and is not collecting additional fees from customers to use it.
Yes. You can now order items online from Publix and pick them up from the store with curbside pickup. This service is currently available at most locations. Visit publix.com/shop to see if curbside pickup is available in your area.
Simply place your order online at publix.com/shop. Once your order is complete, you will be prompted to select a time to pick up your order at your selected Publix. Drive to the Publix location you selected, during your selected time window, or after you receive a notification that your order is ready. Park in the designated Publix Curbside parking space, and notify the store through the Publix Delivery app, or call the store using the number on the sign. Give the Publix associate your name, and they will bring your order out and load it into your car.
Most BOGOs, yes! Printed and digital coupons are not redeemable through Instacart at this time. However, there are great savings to be had through delivery and curbside pickup! Please visit publix.com/shop to save. Not all Publix deals or weekly ad promotions apply.
Debit, credit, and SNAP are all accepted payment methods. Publix gift cards and pre-paid credit cards are not accepted at this time.
If an item is not listed on the site, customers can submit a special request, and their Instacart shopper will let them know if this option is available (excluding alcohol, tobacco, gift cards, prescriptions, and age-restricted items).
Customers can purchase beer and wine in Florida, North Carolina, Virginia, Tennessee, select stores in Georgia, and for curbside pickup only in Alabama.
Instacart shoppers and drivers receive, fill, and deliver your Publix order. They are also responsible for helping customers with any questions or issues with the service, including the website, app, payment processing, order status, refunds, and more.
Tipping is optional. Tips are paid directly to the Instacart shopper. Publix associates do not receive tips.
Contact Instacart's Care team center at email@example.com or
1(888) 2-INSTACART or 1(888) 246-7822 for the quickest resolution. You can also return the item at the customer service counter in the store.