Publix offers delivery and curbside pickup service in select areas across the Southeast! Find out more.
Visit publix.com/shop and follow the steps to either log in or create an account. You are then able to shop from the online catalog from your local Publix store.
Prices for individual items are indicated on the website. Visit publix.com/shop for details on fees associated with delivery and curbside pickup services.
The increased price covers the costs of Instacart providing the overall service including shopping for the order. Publix is not attempting to profit from this service and is not collecting additional fees from customers to use it.
Simply place your order online at publix.com/shop. Once your order is complete, you will be prompted to select a time to pick up your order at your selected Publix. Drive to the Publix location you selected, during your selected time window, or after you receive a notification that your order is ready. Park in the designated Publix Curbside parking space and notify the store through the Publix Delivery and Curbside app or call the store using the number on the sign. Give the Publix associate your name, and they will bring your order out and load it into your car.
Most BOGOs, yes! Printed and digital coupons are not redeemable through Instacart at this time. However, there are great savings to be had through delivery and curbside pickup! Please visit publix.com/shop to save. Not all Publix deals or weekly ad promotions apply.
Debit, credit, and SNAP are all accepted payment methods. Publix gift cards and pre-paid credit cards are not accepted at this time.
We offer almost our full variety of items found in store for delivery or curbside pickup. Select items - including alcohol (in South Carolina only), tobacco, gift cards, prescriptions, and some additional age-restricted items - are not available to order online.
In most states, yes! Customers can purchase beer and wine in Alabama, Florida, North Carolina, Virginia, Tennessee, and select stores in Georgia. Liquor is also available for delivery in select areas of Florida.
No. Instacart shoppers receive, fill, stage for pickup, or deliver your Publix order. They are also responsible for helping customers with any questions or issues with the service, including the website, app, payment processing, order status, refunds, and more.
Tipping is optional. Tips are paid directly to the Instacart shopper. Publix associates do not receive tips.
Contact Instacart's Care Team at email@example.com, by calling 1(888) 2-INSTACART (1(888) 246-7822), or directly through the Publix Delivery and Pickup app for the quickest resolution. You can also return the item at the customer service counter in the store.
Please visit delivery.publix.com/help, as many common answers can be found in the Help section. If you need to speak with an Instacart representative, you can reach out to Instacart's Care team center at firstname.lastname@example.org, or call 1(888) 2-INSTACART or 1(888) 246-7822.