Publix permits service animals in the areas of its premises that are open to the public.
A service animal is a dog or miniature horse that is individually trained to do work or perform tasks to assist an individual with a disability. Dogs, miniature horses, or other animals that provide only emotional support, comfort, or companionship are not considered service animals.1
A service animal must be under the control of its handler. A service animal must have a harness, leash, or other tether, unless the handler is either unable to use the same because of a disability, or the use of the same would interfere with the service animal’s safe, effective performance of work or tasks. In such case, the service animal must otherwise be under the handler’s control, such as through voice commands, signals, or other effective means.1
We ask that non-service animals be removed from the premises. We also ask that service animals that are out of control, pose a threat to health or safety, or are not housebroken be removed from the premises. The individual may continue to shop at the store without the animal. Publix will gladly provide personal shopping assistance to such an individual upon request.
All service animals are prohibited from being carried in a Publix shopping cart (even on a mat) or in Publix wheelchair basket attachments.
1. U.S. Department of Justice. ADA Requirements: Service Animals. ADA.gov. Last modified February 24, 2020.