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Tap the store name at the top of the screen for contact information, services offered, and store hours for your neighborhood Publix.

Contact Customer Care

Online: Complete our contact form
Phone: 1.800.242.1227
Mail: Publix Super Markets Corporate Office
ATTN: Customer Care
PO Box 407
Lakeland, FL 33802-0407

We will never knowingly disappoint you. Learn more.

Our Publix Promise guarantees that if during checkout, the scanned price of an item (excluding alcohol and tobacco products) exceeds the shelf price or advertised price, we will give the customer one of that item free. We will charge the lower price for the remaining items.

Publix gladly accepts Publix gift cards, cash, checks with proper identification, debit cards, NFC payments, and four types of credit cards: American Express, Visa, MasterCard, and Discover. We also participate in the WIC program and the Electronic Benefits Transfer program.

Yes, Publix offers in-store pickup — a quick and easy way to order your favorite Deli subs, sliced meats and cheeses as well as Bakery, Deli, and Seafood platters and more. Start your order today!

Get more detailed information from our in-store pickup FAQ.

Contact your local store manager for help placing an order for a large quantity of a particular item.

Yes, Publix offers delivery in select areas across the Southeast! Get more detailed information from our Delivery & Curbside Pickup FAQ.

We will always help you carry your groceries out. Learn more.

Yes, Publix does cash personal and payroll checks at all stores. To cash a check at Publix you must provide a driver license, state-issued photo identification card, or military identification.

Publix sells, but does not cash, money orders at all stores.

Yes, Publix offers Western Union money transfer services at all stores.

We are now accepting online applications. To apply to work at Publix, visit our Talent Application Gateway at https://storejobapplication.publix.com/JacOnlineBI/en/Home/IndexExternal/.

Treating Publix customers with dignity and respect is a founding belief at Publix, and we follow federal, state and local laws. As is true for many issues which arise every day, Publix leaves it to the discretion of store managers to determine if a customer is creating a threatening, erratic or dangerous shopping experience—whether they are openly carrying a firearm or not—and engage local law enforcement to protect our customers and associates.