Some orders, including platters, cakes, and seafood, require a notice of 24 hours or more, so please check the item description before you order. Some platters ordered prior to noon can be picked up at any time the next day. If you place your order after noon, the earliest pickup available will be after noon the following day.
Sorry, they are not. Platters that contain fried chicken, such as tenders and wings, are served chilled.