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To help make sure Publix is the place "Where Shopping is a Pleasure," we have a dedicated team ready to assist with any comment or question you may have. We welcome your feedback and the opportunity to serve you.
Whatever your question, our goal is to provide you with prompt and stellar service. The more information you provide in the form below, the more diligent we can be in providing an answer.
We do our very best to respond within 24–48 business hours. For urgent matters, call
1-800-242-1227 during normal business hours.
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In order to better serve you, please provide as much information as possible. The more information we have, the better equipped we are to serve you in a timely manner.
We've received your email and look forward to assisting you shortly. We make every effort to respond to all inquiries within 24–48 business hours.
For urgent matters, please call us at 1-800-242-1227 during normal business hours.
Monday - Friday 8am - 7pm (EST)
Saturday 9am - noon (EST)
Publix Super Markets
ATTN: Customer Care
PO Box 407
Lakeland, FL 33802-0407
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