Visit our store locator for contact information, services offered, and store hours for your neighborhood Publix.

Contact Customer Care

Online: Complete our contact form
Phone: 1.800.242.1227
Mail: Publix Super Markets Corporate Office
ATTN: Customer Care
PO Box 407
Lakeland, FL 33802-0407

We will never knowingly disappoint you. Learn more.

Our Publix Promise guarantees that if during checkout, the scanned price of an item (excluding alcohol and tobacco products) exceeds the shelf price or advertised price, we will give the customer one of that item free. We will charge the lower price for the remaining items.

Publix gladly accepts Publix gift cards, cash, checks with proper identification, debit cards, NFC payments, and four types of credit cards: American Express, Visa, MasterCard, and Discover. We also participate in the WIC program and the Electronic Benefits Transfer program.

Yes, Publix offers in-store pickup — a quick and easy way to order your favorite Deli subs, sliced meats and cheeses as well as Bakery, Deli, and Seafood platters and more. Start your order today!

Get more detailed information from our in-store pickup FAQ.

Contact your local store manager for help placing an order for a large quantity of a particular item.

Yes, Publix now offers delivery in select areas across the Southeast! Find out more.

Get more detailed information from our delivery & curbside pickup FAQ.

We will always help you carry your groceries out. Learn more.

Yes, Publix does cash personal and payroll checks at all stores. To cash a check at Publix you must provide a driver license, state-issued photo identification card, or military identification.

Publix sells, but does not cash, money orders at all stores.

Yes, Publix offers Western Union money transfer services at all stores.

We are now accepting online applications. To apply to work at Publix, visit our Talent Application Gateway.

Treating Publix customers with dignity and respect is a founding belief at Publix, and we follow federal, state and local laws. As is true for many issues which arise every day, Publix leaves it to the discretion of store managers to determine if a customer is creating a threatening, erratic or dangerous shopping experience—whether they are openly carrying a firearm or not—and engage local law enforcement to protect our customers and associates.

No. Publix Super Markets is aware of several consumer check-cashing and wire transfer scams. If you have received any unsolicited communication that includes a check that appears to be from Publix, or instructions to wire money pertaining to an alleged Publix-sponsored lottery or promotion, please contact our Publix Consumer Relations Department at (800) 242-1227 or complete a Contact Us form on our website.

If you don't know why Publix would send a check to you, then don't cash or deposit the check.

You can help protect yourself from fraud by considering the following:

• Never send money to a stranger using a money transfer service.
• Beware of deals or opportunities that seem too good to be true.
• Don't use money transfer services to pay for things like online auction purchases.
• Never send money to pay for taxes or fees on foreign lottery winnings.

You may have received a letter from us informing you that a check presented by you to Publix Super Markets was dishonored by the bank.

For checks written after March 1, 2018, you can pay for your check by calling Certegy at 1-800-237-3826.

For checks written before March 1, 2018, you can pay for your check at the store where it was presented. Payment for returned checks at our store locations can only be made with cash, money order, or cashier's check. Payment may also be made by phone by calling 1-866-525-3040, Monday – Friday from 8:30 a.m. – 4:30 p.m. Eastern Time.

Note: It may take up to 6 business days after payment is made before you are able to write checks again at Publix.

If you have further questions, contact us at 1-866-525-3040, Monday – Friday from 8:30 a.m. – 4:30 p.m. Eastern Time.