Many Publix associates and their stories of excellent customer service are the focus of a new book, "A Piece of the Pie - The Story of Customer Service at Publix."
Written by retired Publix vice president of human resources Joe Carvin, "A Piece of the Pie" takes readers on a journey through customers' experiences at Publix. It also highlights associates' experiences in making shopping a pleasure for customers.
Some of the stories are humorous. Some are sad, but all of them show Publix people doing what they do best: making shopping an extraordinary pleasure.
"A Piece of the Pie" is now available for $9.95 in all Publix stores - but only for a limited time. So ask for your copy today!