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Q & A

Using My Planning List


Q: If I want to start planning an event one day, then log off and continue it another day, how do I save my in-progress work?
 
Q: How do I customize a decorated cake that I have added to my planning list?
 
Q: Do I print out the planning list when I'm done? If so, what do I do with it after printing it?
 
Q: Do I have to register my name or any personal info to use the planning list?
 

Placing an Order for Planning List Items


Q: Can I order and pay online for the items on my planning list?
 
Q: Can I have my final order delivered to me?
 
Q: Can I drop off my order, and then come back at a later time to pick up the whole order?
 
Q: Do I have to go to each department and submit a portion of the order form to get each item? Or can I just give it to Customer Service and let them gather the items for me?
 


Using My Planning List



Q: If I want to start planning an event one day, then log off and continue it another day, how do I save my in-progress work?
A: Before you log off, you will need to save your planning list to My Events. Simply click on "Save List" either on the persistent planning list on the right side of every page, or on the My Planning List page. If you are not yet a registered user, you will then be prompted to do so at that time; if you are already a registered user, you will be prompted to log in. Once the planning list is saved, you may return to My Events at anytime in the future to access and continue planning your event.


Q: How do I customize a decorated cake that I have added to my planning list?
A: Once you have added a decorated cake to your planning list, simply click on the "Customize Cake" button and you will be taken to a page that will allow you to select the available options. When done selecting your options, click on the "Save Updates to List" button and your options will be added to your Planning List for printing. Once printed you can order by phone or visit your neighborhood store.


Q: Do I print out the planning list when I'm done? If so, what do I do with it after printing it?
A: The planning list is an aide for placing your order with your local Publix store. You may place your order either by phone or in person. While you can order your items by phone without printing the planning list, you may find it helpful to do so. You will definitely want to print the planning list to place your order in the store.


Q: Do I have to register my name or any personal info to use the planning list?
A: You may use the planning list without registering with Publix.com for one session at a time only. However, to save a planning list for future visits to our site, you must first register with an e-mail address and you name only.


Placing an Order for Planning List Items



Q: Can I order and pay online for the items on my planning list?
A: No, we do not take orders or payment online. When you're ready to place an order, simply call or drop by your neighborhood store. If you're placing several orders (like from our Publix Bakery, Publix Deli, and Seafood Department) be sure to print copies of your planning list before going to the store—it will make ordering a little easier.


Q: Can I have my final order delivered to me?
A: No, we do not offer a delivery service at this time at most of our Publix locations. However, if there is an Aprons Event Planning service in your Publix, delivery of your order may be offered as a premium service; for Aprons Event Planning locations, please click here.


Q: Can I drop off my order, and then come back at a later time to pick up the whole order?
A: Absolutely. Just be sure that all departments will have their orders ready before you return so you will not have to make multiple trips to the store.


Q: Do I have to go to each department and submit a portion of the order form to get each item? Or can I just give it to Customer Service and let them gather the items for me?
A: At most Publix locations, you will need to visit each department and provide them the information on your Planning List. You may print a copy of the Planning List for each department, if you prefer; however, each order needs to be written up and placed on the appropriate department order form. However, if there is an Aprons Event Planning service in your Publix, you may coordinate your order with an Aprons Event Planner; for Aprons Event Planning locations, please click here.

~ LIST IS EMPTY ~

Start Planning Your Event!

Turn your special occasion into a memorable event! Just go to Plan an Event & Menu and choose from a variety of events, complete with menus, courses, and terrific ideas!

Choose Your Own Courses

Planning your own menu is easy! Visit Plan a Menu and view our delicious selections by course. Then, just decide which ones you want and add them to your planning list.