It’s our pleasure to serve you.
Have a question about our products or services?
Type your short question below and our FAQ bot will try to help. Please keep in mind, our bot has answers to some of our most commonly asked questions and can only process messages up to 256 characters. By using this chat feature, you agree that the chat will be stored by Publix and its service providers. Terms of Use and Privacy Policy apply.
Please choose a store to see its information.
- Monday - Friday 8:30am - 5pm (EDT)
- Phone: 800-242-1227
- Social Media 8am - 8pm (EDT),
365 days a year
Need help with an order?
Use our contact form or call Customer Care at 800-242-1227.
- Publix Super Markets, Inc.
- Corporate Office
- ATTN: Customer Care
- PO Box 407
- Lakeland, FL 33802-0407
You are about to leave publix.com and enter the Instacart site that they operate and control. Publix’s delivery and curbside pickup item prices are higher than item prices in physical store locations. Prices are based on data collected in store and are subject to delays and errors. Fees, tips & taxes may apply. Subject to terms & availability. Publix Liquors orders cannot be combined with grocery delivery. Drink Responsibly. Be 21. For prescription delivery, log in to your pharmacy account by using the Publix Pharmacy app or visiting