An invaluable support team.
Publix hires or promotes a lot of people each year to fill clerical openings—173 in 2012. These are opportunities for Publix associates or outside candidates to get their foot in the door at our Corporate Offices or at our Distribution Centers and Manufacturing Plants. But our clerical positions are more than just stepping stones to a long career. They are vital to the successful operation of a huge supermarket chain.
Our talented administrative support teams:
- provide a professional, well-informed reception to the people who call or visit our Corporate Offices, Manufacturing Plants, and Distribution Centers
- track numbers vital to monitoring our progress in every aspect of the supermarket business
- process the paperwork involved in operating a billion-dollar enterprise
- administer voluminous files, both soft and hard copies
- handle arrangements for meetings, training sessions, trips, and major events like our annual Leadership Conference.
We have more than 900 clerical positions in our support areas. Most of them—nearly 800—are in our Corporate Offices in Lakeland. The rest are in our Divisional Offices in Atlanta, Jacksonville and Miami, in our Distribution Centers in Atlanta, Boynton Beach, Deerfield Beach, Jacksonville, Miami, Orlando, and Sarasota, and in our Manufacturing Plants in Atlanta, Deerfield and Jacksonville.
Hourly Support 1 positions usually require data entry skills, basic computer skills, and good customer service skills.
Hourly Support 2 and Secretary I positions usually require more advanced computer skills (including the ability to create and proofread documents and spreadsheets), strong customer service skills (including exemplary phone etiquette), and basic research skills. Time management is essential to effectively handle the multi-tasking involved in these positions.
Hourly Support 3 and Secretary II positions usually require some mathematical skills, sophisticated computer skills (including the ability to create and maintain databases), and advanced customer service skills. These associates often serve as a department's primary contact, assist internal and external customers with complex problems, and train other associates about administrative policies and procedures. They perform some analytical tasks, deal with confidential information, and must have the maturity and self-discipline to work independently. These associates are superior multi-taskers!
A few of our administrative positions have other titles such as Distribution Operator and Mail Clerk/Courier. We also have Hourly Support 4 and Hourly Support 5 positions, which require very specialized skills. Most administrative openings are filled by promoting from within, but there are many administrative opportunities each year that are available to outside candidates.
How To Apply
Please go to www.publix.jobs/support to see our current openings. Click "YES" or "NO" to the question, "Are you an active Publix associate?" Then search by choosing ALL within the Functional Area selection box, since most departments occasionally post these types of positions.
When you apply, your information will be sent directly to the appropriate hiring manager. If your skills and experience seem to match the qualifications of the position that interests you, you will be contacted for an interview and possibly for testing customized to that position.
If you have any questions about our application process, please call our Employment Office in Lakeland (863-688-7407, ext. 32504) or Atlanta (770-995-0073, ext. 2153).