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The Strategy Support Department is responsible for helping the Chief Executive Officer develop and implement our corporate strategies and our corporate business plan. The business plan serves as the roadmap to help ensure the future growth and competitiveness of our company. Strategy Support also helps each business unit at Publix develop its own annual business plan. These plans contain key strategies and initiatives, which enable the business units to achieve their growth objectives
Our Team Structure
The department's role is organized across three primary functions—supporting Continuous Quality Improvement, providing Project Management for cross-functional teams that plan and implement strategy, and designing Process Improvements for each business unit.
Continuous Quality Improvement
Strategy Support oversees the company's Continuous Quality Improvement (CQI) program, which was created to encourage everyone at Publix to work collectively to improve efficiencies, reduce costs, and to create openness to change. Our CQI program is essential to making Publix a better company. Since the program's inception, thousands of improvement projects have been completed, netting a considerable savings for Publix. Our CQI program has helped Publix develop a culture of cost containment and has enabled us to remain competitive without compromising the level of service we provide our customers.
Strategy Support is also responsible for providing expert project management and team facilitation services to each business unit. Our project managers help to plan and implement business strategies across the entire company as quickly and effectively as possible, while minimizing project expenses. Effective project management helps us overcome the challenges created by our large size and our sprawling market area.
Strategy Support typically leads or facilitates cross-functional teams working on as many as 50-55 strategic initiatives throughout Publix. The following is a small sample of the kinds of initiatives those teams address.
acquisitions and new market entries
supply chain improvements
tests and implementations of new formats or concepts
new product lines
large-scale regulatory issues
Strategy Support also provides services to optimize decision-making throughout the company. This analytical expertise helps Publix measure and improve key business processes. By analyzing the impact that strategic decisions have on sales, labor, and other costs, we help ensure that Publix is achieving the intended benefits.
While most positions are filled through promotions from within Publix, Strategy Support occasionally hires new associates into the following roles.
Industrial Engineer Assistant
Industrial Engineer Intern
Process Improvement Analyst
Senior Industrial Engineer
Senior Process Improvement Analyst
Strategic Project Manager
Strategic Team Leader
How To Apply
Please go to www.publix.jobs/support to see our current openings. Click "YES" or "NO" to the question, "Are you an active Publix associate?" Then narrow your search by choosing Strategy Support within the Functional Area selection box.
When you apply, your information will be sent directly to the appropriate hiring manager. If your skills and experience seem to match the qualifications of the position that interests you, you will be contacted for an interview and possibly for testing customized to that position.
If you have any questions about our application process, please call our Employment Office in Lakeland (863-688-7407, ext. 32504) or Atlanta (770-995-0073, ext. 2153).
Why I Love Publix
Engineering Team Leader - Distribution
I began my career at Publix as an Industrial Engineer. Previously, I had lived my entire life in New York and had no familiarity with Publix or its history, culture, and values. Nonetheless, Publix gave me a chance when they hired me in 2000.
Later that year, I became unexpectedly and critically ill. Confined to a wheelchair, and in and out of hospitals, I missed a few months of work. With friends and family over 1,500 miles away, life took a challenging turn for me.
That's when Publix showed me what it's all about. My department took up collections. My co-workers helped me with errands and provided dinners. While in bed rest, they even sent me "Scott's Office in a Box", a box filled with goodies, Blockbuster cards, and notes from the group. Little did I realize, Publix was becoming another family to me.
Since then, Publix has consistently shown its faith and trust in me and my abilities by giving me added responsibilities and frequent promotions. No doubt, Publix's leadership position in the industry, its growth potential and the challenging projects we work on are all exciting reasons to be thankful for being a member of this company. But it's the personal touch that makes this place even more special. My experience shows that Publix can take a complete outsider and adopt him as one of its own - that's why Publix will always be "A Great Place to Work"!