Strategy Support

To Apply

Sharpening the company's focus.

The Strategy Support Department is responsible for helping the Chief Executive Officer develop and implement our corporate strategies and our corporate business plan. The business plan serves as the roadmap to help ensure the future growth and competitiveness of our company. Strategy Support also helps each business unit at Publix develop its own annual business plan. These plans contain key strategies and initiatives, which enable the business units to achieve their growth objectives

Our Team Structure

The department's role is organized across three primary functions—supporting Continuous Quality Improvement, providing Project Management for cross-functional teams that plan and implement strategy, and designing Process Improvements for each business unit.

Continuous Quality Improvement

Strategy Support oversees the company's Continuous Quality Improvement (CQI) program, which was created to encourage everyone at Publix to work collectively to improve efficiencies, reduce costs, and to create openness to change. Our CQI program is essential to making Publix a better company. Since the program's inception, thousands of improvement projects have been completed, netting a considerable savings for Publix. Our CQI program has helped Publix develop a culture of cost containment and has enabled us to remain competitive without compromising the level of service we provide our customers.

Project Management

Strategy Support is also responsible for providing expert project management and team facilitation services to each business unit. Our project managers help to plan and implement business strategies across the entire company as quickly and effectively as possible, while minimizing project expenses. Effective project management helps us overcome the challenges created by our large size and our sprawling market area.

Strategy Support typically leads or facilitates cross-functional teams working on as many as 50-55 strategic initiatives throughout Publix. The following is a small sample of the kinds of initiatives those teams address.

acquisitions and new market entries
supply chain improvements
tests and implementations of new formats or concepts
new product lines
cost/benefit analyses
large-scale regulatory issues
labor standards

Process Improvement

Strategy Support also provides services to optimize decision-making throughout the company. This analytical expertise helps Publix measure and improve key business processes. By analyzing the impact that strategic decisions have on sales, labor, and other costs, we help ensure that Publix is achieving the intended benefits.

Our Positions

While most positions are filled through promotions from within Publix, Strategy Support occasionally hires new associates into the following roles.

Industrial Engineer Intern
Industrial Engineer Assistant
Industrial Engineer
Process Improvement Analyst
Senior Industrial Engineer

Senior Process Improvement Analyst
CQI Administrator
Strategic Project Manager
Strategic Team Leader

How To Apply

View our current openings in Corporate Offices, Distribution Centers and Manufacturing Plants, then apply for any that interest you. (If you are a current Publix associate, go to www.publix.jobs/support and then click YES to view openings.)

Please make sure you apply only for those openings that ask for qualifications that match your skills, knowledge, education and experience. There are computers at our Employment Offices in Lakeland and Atlanta for individuals who do not have personal access to a computer or hand-held device with internet access. If you would like to use a computer in our Lakeland office, please call 863-688-7407, ext. 32504, for an appointment. If you would like to use a computer in our Atlanta office, please call 770-995-0073, ext. 2153, for an appointment.

Publix Employment Office
1936 George Jenkins Blvd
Lakeland, FL 33815-3760
Map/Directions

Hours:
Monday-Friday 8:00 a.m. to 3:00 p.m.

Publix Employment Office
445 Hurricane Trail
Dacula, GA 30019
Map/Directions

Hours:
Monday-Thursday 8:00 a.m. to 3:00 pm
Friday 7:30 a.m. to 2:00 p.m.

Why I Love Publix

Scott,
Engineering Team Lead

I began my career at Publix as an Industrial Engineer. Previously, I had lived my entire life in New York and had no familiarity with Publix or its history, culture, and values. Nonetheless, Publix gave me a chance when they hired me in 2000.

Later that year, I became unexpectedly and critically ill. Confined to a wheelchair, and in and out of hospitals, I missed a few months of work. With friends and family over 1,500 miles away, life took a challenging turn for me.

That's when Publix showed me what it's all about. My department took up collections. My co-workers helped me with errands and provided dinners. While in bed rest, they even sent me "Scott's Office in a Box", a box filled with goodies, Blockbuster cards, and notes from the group. Little did I realize, Publix was becoming another family to me.

Since then, Publix has consistently shown its faith and trust in me and my abilities by giving me added responsibilities and frequent promotions. No doubt, Publix's leadership position in the industry, its growth potential and the challenging projects we work on are all exciting reasons to be thankful for being a member of this company. But it's the personal touch that makes this place even more special. My experience shows that Publix can take a complete outsider and adopt him as one of its own - that's why Publix will always be "A Great Place to Work"!

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