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By virtue of its role at Publix, the Public Affairs Department has a great impact on the short- and long-term image of the company. Public Affairs handles customer inquiries, spearheads internal communications, monitors government activities, serves as the primary contact point for news media, and works with the communities where we operate.
Our Team Structure
The Public Affairs Department is comprised of five teams: Consumer Relations, Corporate Communications, Government Relations, Media and Community Relations, and Special Projects.
Specialists in Consumer Relations handle a growing volume of customer phone calls and emails. The Public Affairs Vice President signs all letters from this area—whether to customers thanking them for contacting us or to associates to share a compliment they have been given. All concerns are forwarded to the appropriate departments for direct responses to each customer.
Corporate Communications handles a wide array of internal communications, including but not limited to:
the eight-page monthly newsletter Publix News
the quarterly video magazine, Pulse
production of associate training videos
writing of our annual benefits publications
coordination of themed video presentations for the company's annual Leadership Conference, and
speechwriting for officers making public appearances.
Through Government Relations, Publix communicates to state officials regarding matters affecting the company's ability to effectively compete in the marketplace. A representative from this department is on hand for Florida legislative sessions and keeps abreast of developments in the other four states in which we operate, traveling wherever necessary to represent the best interests of Publix.
Each division has Media and Community Relations associates who cultivate relationships with the news media and with residents, businesses, and public agencies in communities we serve. Managers make determinations regarding sponsorships and donations, act as company spokespersons to the media throughout their respective divisions and are the official "face of Publix" at community events.
A major function of Special Projects is developing entries for national, state, and local awards, including the prestigious FORTUNE list of the "100 Best Places to Work." This team also helped Publix celebrate its 75th Anniversary.
These are some of the positions in our Public Affairs Department.
Clerk I Community Affairs
Clerk II Public Affairs
Community Affairs Manager
Developer (Corporate Communications Writer)
How To Apply
Please go to www.publix.jobs/support to see our current openings. Click "YES" or "NO" to the question, "Are you an active Publix associate?" Then narrow your search by choosing Public Affairs within the Functional Area selection box.
When you apply, your information will be sent directly to the appropriate hiring manager. If your skills and experience seem to match the qualifications of the position that interests you, you will be contacted for an interview and possibly for testing customized to that position.
If you have any questions about our application process, please call our Employment Office in Lakeland (863-688-7407, ext. 32504) or Atlanta (770-995-0073, ext. 2153).
Why I Love Publix
Media & Community Relations Clerk
Publix has always been a part of me. Even as a child, my parents and grandparents always shopped at Publix, and I would get so excited to go along. I started my career with Publix over 20 years ago and have many more wonderful years to come.
At Publix, there are so many departments to choose from. I have worked in several positions within Publix, and I truly can say that I have enjoyed each and every one of them. I have packed fruit in the Produce Distribution Center, served as a Retail and Corporate Training Coordinator,and now I'm a member of the Media & Community Relations team. Each position taught me so much. Most of all, it is great working for a Fortune 500 company.
Contributing to the Media & Community Relations team is really rewarding because I see how much Publix cares about the community. We support many organizations such as United Way; Children's Miracle Network, Susan G. Komen Foundation and Special Olympics. It's a great feeling knowing that we are able to give back to the community in so many different ways.
Working for Publix Super Markets is a great pleasure.