Human Resources

To Apply

Linking talent and strategy.

Some companies proclaim that their associates are their greatest asset. At Publix, our associates are the company. Their talent provides our competitive advantage. That's because Publix hires individuals who have high standards, a deep desire to make a difference, and a keen sense of teamwork, and then supports their professional growth—through coaching, training, and advancement. Our associates are also owners of the company.

Our Human Resources team directs many of the initiatives designed to further the potential of the more than 150,000 associates at Publix and to further the company's ability to deliver premier customer service. In other words, HR helps ensure that Publix has the right talent in place to execute the company's strategies.

HR contributes to strategic initiatives by:

assisting in defining standards for the delivery of premier customer service.
providing field support to all of our stores, manufacturing plants, distribution centers, and corporate offices—on topics ranging from recruiting to retention, performance evaluation to reward systems, conflict resolution to legal compliance.
surveying every Publix associate once a year for feedback on our leadership, business tools, compensation package, and policies.
developing and delivering educational programs to help achieve the company's business objectives.
influencing decisions on the geographic markets in which we choose to operate.
promoting diversity in every respect.
evaluating each new technology designed to increase the effectiveness of HR functions.

Read on to learn how different teams in HR contribute to these strategic initiatives.

Associate Relations: Ensuring fairness and consistency with employment law

The Associate Relations Team works proactively to prevent inappropriate practices or violations of law or Publix policy. They also conduct training, administer management tests, and monitor progress of diversity initiatives.

Here is one position in the Associate Relations Team:

Associate Relations Specialist

Associate Services: Facilitating Publix's annual United Way campaign

The Associate Services Team manages Publix's annual United Way campaign in which contributions make it the 3rd largest United Way program world-wide. The 2011 campaign resulted in contributions of $25.7 million by Publix associates and a match by Publix Super Markets Charities of $19.4 million for a grand total of $45.1 million! The associates in this team are responsible for developing campaign themes and setting the annual contributions goal, as well as helping to direct the collection process. A big reason the United Way program has grown to its impressive size is because it was important to Publix's founder, George Jenkins. Mr. Jenkins chose to support this program because the money goes to help citizens in our local communities.

The Associate Services Team also facilitates the Service Award program which rewards Publix associates for their tenure at Publix. Depending on associates' number of years worked at Publix, they are invited to special luncheons or dinners and may choose from a large assortment of gifts. Furthermore, the Associate Services Team facilitates the Retail Operations Conference held every other year which brings together store management teams to motivate, educate, recognize and give direction for the coming year.

Compensation: Maintaining competitive pay rates

The Compensation Team analyzes pay surveys and recommends pay scale adjustments and benefit changes for positions throughout Publix. Compensation also answers pay-related questions and inquiries about Publix's Tuition Reimbursement Program, which is administered by Compensation.

Here is one position in the Compensation Team:

Compensation Specialist

Diversity: Essential to our Company's success

The Diversity Team partners with many organizations to attract talented associates who will enrich our company. This team also work with company leaders to ensure that Publix is an environment where similarities and differences are valued and utilized to achieve organizational goals and objectives.

Here is one position in the Diversity Team:

Associate Diversity Development Specialist

Employee Assistance Program (EAP): Helping associates get back on the right track

The EAP Team offers guidance and support to Publix associates who are experiencing personal crises. They also administer criminal background checks and drug screens given during associate employment processing.

Here is one position in the EAP Team:

Employee Assistance Program Clerk

Employment Office: Providing a friendly welcome mat to applying for a Publix job

The Employment Office works to provide Publix’s signature customer service to job seekers and hiring managers in our corporate office, distribution centers and manufacturing plants. They post jobs, schedule interviews and clerical assessments, and walk everyone through the hiring process.

Here is one position in the Employment Office:

Employment Office Clerk

Education, Training and Development: Helping associates grow and develop in their careers

The Education, Training and Development (ETD) team creates on-the-job training programs for a variety of associates, including processes for retail hourly associates, technical and operational training for managers and leadership training for the company's executives. Training Specialists facilitate training classes and workshops to deliver technical, general management, leadership and cultural change courses to Publix managers at all levels. Additionally, they deliver training necessary for the implementation of innovations at Publix.

Here are three positions in the Education, Training and Development Team:

Labor Relations: Listening to the voice of Publix associates

The Labor Relations Team designs, administers and analyzes associate opinion surveys in an effort to monitor satisfaction levels and strengthen positive associate relations initiatives. This team serves as the primary contact for organized labor and provides assistance to operations in responding to labor related incidents. This team also steadfastly advocates positive associate relations through presentations and management training.

Here is one position in the Labor Relations Team:

Survey Analyst

Legal Counsel: Providing legal direction on Human Resources matters

The Publix Human Resources Legal team is an integral part of our internal dispute resolution processes and also provides legal advice and direction on HR, Safety, Immigration and Payroll-related issues. Whether reviewing the terms of a contract with a new vendor, forming policies on HR-related topics ranging from document retention schedules to background checks, or providing legal perspective to HR business ventures, our Legal Counsel continually helps Publix make sound legal decisions. HR Legal also has a team of Legal Specialists and HR Investigators who investigate and respond to internal (formal complaints, discharge reviews, etc.) and external complaints regarding Publix's employment practices. HR Legal also manages our HR-related litigation and provides other legal support for government agency interactions.

Here is one position in the Legal Team:

HR Investigator

Policies: Maintaining the Publix Managers' Reference Library

Through the Policies Team, HR policies and procedures are developed and published where they can be readily accessed by associates across Publix's stores, corporate offices, distribution centers and manufacturing plants.

Here is one position in the Policies Team:

Policies and Procedures Specialist

Recruiting: Seeking out the best candidates

The Recruiting team develops and implements strategies to make sure our stores, offices, warehouses and manufacturing plants are staffed with qualified individuals. Their activities range from holding career fairs, sourcing candidates on the web, developing partnerships with schools and non-profits that send us skilled applicants, and teaching hiring managers how to provide premier customer service to job seekers. They also act as mystery applicants to test the quality of our employment process.

Here are two positions in the Recruiting Team:

Selection Systems: Maintaining a smooth process for selection, promotion and performance evaluation

HR Development Consultants develop efficient, effective processes for job design, candidate selection and staffing, associate performance evaluation, and leadership development. The HR Business Analyst provides reports, charts and raw data to support various Human Resources business decisions. The Job Analysts create documents to help determine what pay range a position is assigned, what tests are developed to screen candidates for a position, and ultimately how the performance evaluation process for each position is developed. The Selection Systems Clerks assist in the administration of the retail management selection process, which includes data entry and the maintenance of records, files, and test materials.

Here are four positions in the Selection Systems Team:

Come join a team that devotes its energy to the people in our company.

How To Apply

View our current openings in Corporate Offices, Distribution Centers and Manufacturing Plants, then apply for any that interest you. (If you are a current Publix associate, go to www.publix.jobs/support and then click YES to view openings.)

Please make sure you apply only for those openings that ask for qualifications that match your skills, knowledge, education and experience. There are computers at our Employment Offices in Lakeland and Atlanta for individuals who do not have personal access to a computer or hand-held device with internet access. If you would like to use a computer in our Lakeland office, please call 863-688-7407, ext. 32504, for an appointment. If you would like to use a computer in our Atlanta office, please call 770-995-0073, ext. 2153, for an appointment.

Publix Employment Office
1936 George Jenkins Blvd
Lakeland, FL 33815-3760
Map/Directions

Hours:
Monday-Friday 8:00 a.m. to 3:00 p.m.

Publix Employment Office
445 Hurricane Trail
Dacula, GA 30019
Map/Directions

Hours:
Monday-Thursday 8:00 a.m. to 3:00 pm
Friday 7:30 a.m. to 2:00 p.m.

Why I Love Publix

Alison,
Organizational Development Director

Before I joined Publix, I thought about what type of company I wanted to work for. Certain things were very important to me. I wanted to work for a company that has high standards of integrity and that truly cares about its associates. I wanted to work for a company where associates are involved in decisions and can really make a difference. I wanted to work for a company that offers opportunities for career advancement and invests in associates' future. Publix is that company.

Right from the start, I really loved working at Publix. Now, almost 11 years later, I am so thankful that I am still a part of this organization. Publix is filled with associates who have had long enriching careers. I often wondered why people would stay with one organization for so long. And then, after really getting to know the people that are here and seeing first hand how much Publix values its associates, I understand. Publix is very special. It is more than just a company. It is a family.

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