Publix Q&A: Website

Q: Which browsers do you recommend for viewing your site?
Q: What does it mean when I receive a "Page Not Found" error?
Q: What are "cookies" and does your website use them?
Q: How can I get the lines and color bands to print out for Grocery List, Apron's recipes, and the Event Planning guides?
Q: Who should I contact if I'm experiencing problems with the website?
Q: Why doesn't the printer-friendly version of My Grocery List show when I click the Print List button?

Q: Which browsers do you recommend for viewing your site?
A: Our site is designed for viewing with the following browsers. To optimize your online experience, we recommend that you use one of these browsers.

Internet Explorer 6.0 and above in Microsoft Windows
Internet Explorer 6.0 and above on Apple Macintosh OS 9.x and OS X
Safari 1.2x on Apple Macintosh OS X
Firefox 3.0 and above in Microsoft Windows

For information on upgrading your browser, please visit your browser manufacturer's Web site:

Q: What does it mean when I receive a "Page Not Found" error?
A: Most likely, it means that you need to update your browser. To protect personal information that is passed back to us, we employ 128-bit SSL (Secure Sockets Layer) encryption, the most secure form of encryption for the Internet. Personal information is used in following areas.

My Publix accounts
My Grocery List
Publix Preschool Pals registration
prescription refills
gift card purchases
Apron's Event Planning Lists
Apron's Cooking School reservations

Q: What are "cookies" and does your webite use them?
A: A cookie is a small piece of text stored on a user's computer by a web browser. Cookies can't access files or other information stored on your computer. We use cookies to enable certain personalized features and content within the following area of this site.

My Publix
Weekly Ad
My Grocery List
prescription refills
gift cards
Publix Preschool Pals
Apron's Event Planning Lists
Apron's Cooking School reservations
Publix Wine Guide

If you restrict or disallow cookies within your browser settings, you won't be able to use these features or access content included within these areas. To enable cookies within your browser, please reference the Help menu within your particular browser software. Learn more about cookies by reading our Privacy Policy.

Q: How can I get the lines and color bands to print out for Grocery List, Apron's recipes, and the Event Planning guides?
A: If you're using Internet Explorer as your browser, you'll need to enable printing background colors and images.

For Microsoft Windows: Go to your Start menu, then Settings, then Control Panel. Select Internet Options and go to the Advanced tab. Scroll down to the Printing section and enable the option to "Print background colors and images." Click OK. The change will take effect immediately.

For Macintosh OS: In Explorer, go to the File menu and click "print preview." Make sure the "Print Background" and "Print Images" options are checked. You'll need to review this every time you print.

Q: Who should I contact if I'm experiencing problems with the website?
A: Send us an e-mail explaining what difficulties you're having. Please include as much detail as possible, such as what area of the site you were in, and what browser and computer platform (operating system) you use.

Q: Why doesn't the printer-friendly version of My Grocery List show when I click the Print List button?
A: Various sections on our site use the web pop-up feature, which may be prohibited by many pop-up blockers. If you are using a pop-up blocker with your web browser, please enable pop-ups for www.publix.com. Please note that if you have two or more blockers active on your computer, for example a 3d-party browser tool bar and a commercial anti-virus/security application, you may need to enable pop-ups for our web site in each blocker before they will actually work for you.